We are an Information Technology Services Company specializing in Business Software Development and Analytics and Business Intelligence Consultancy operating in Kenya with a footprint in some East African Countries.
Established in 2013, Crafted Systems has been promoted by some highly experienced Professionals dedicated to provide total Business Software solutions under one roof.
We develop cutting edge Web and Mobile applications that are meant to bring upon creativity and innovation that induce business efficiency.
We possesses not only the most knowledgeable and experience hands to offer most user friendly customized solutions but also a team of highly motivated and professional individuals with a combined experience of over 10 years in the ICT industry.
Full time Software Engineers
Crafted Systems follows a proven step-by-step process for solving a software development problem. Each of the six phases consists of a number of tasks and activities that can be tailored to your organization's specific requirements. It's a smart, flexible approach that's designed to make solution implementation easier for you.
The Project Plan incorporates a phased and iterative strategy as required to meet client-specific objectives. Detailed estimates for the next phase are developed along with high-level estimates for all remaining phases.
The Define Phase includes all activities that are directed at defining the architectures for the organization, business, and technology components of a System.
The Design Phase maps client business requirements to a system. The results are the basis for determining the level of configuration, customization or organizational change that will be included in the implementation plan.
The Building Phase includes all activities necessary to develop/create the solution components including: a system’s configuration, customizations, data conversion aids, and end-user training.
The Implement Phase encompasses all activities needed to prepare the production environment, convert data (automated and manual), and train collectors in the operation of a system.
The Post-Implementation Support Phase includes two major activities: System client support and release management.
We will definitely give you a solution to your software/systems problem. But our core services are as follows;
Our team is made up of creative minds able to turn a dream into a great piece of software. Whether you want to start an online service or need in house custom software, we are ready to walk with you until we exceed your expectations.
The rise of mobile money services especially M-Pesa is real. We will integrate your systems or your e-commerce website to enable you to accept payments from various mobile money services including MPESA, Airtel Money and Equitel. You can bet on us to full automate the whole process of mobile payments.
We have more than 5 (five) years’ experience in providing debt management solutions. If you have or are planning to start a debt collection/ credit management firm, then we are the right company to provide you with total debt collections solutions.
This is a process of software
development which is done to improve
the maintainability of a software
system.This process encompasses a
combination of sub-processes such as
reverse engineering, restructuring,
re-documentation, forward engineering,
We recommend this process on legacy systems which are essential for business operations. We recommend this as a way of reducing risk and cutting down cost for developing new software.
Chat Bots are on the rise. They act as
human assistants. We will integrate
chatbots into your systems/business
process to enable customers contact you
or talk to you right from inside their
favorite chat applications.
We design chatbots that interact with SMS, WhatsApp, Telegram, Slack, WeChat, Messenger e.tc
Having your operations on the cloud enables you to cut infrastructural and support costs. Engage us today so that we can give you the best advice on how you could leverage the cloud as PaaS, SaaS or IaaS for your business.
We are experts in developing data warehouses as
well as development of data integration services
so that we can link data from all your systems
into a central database for easier analysis.
Let us help you uncover and discover insights hidden in your company data.
We will deploy and integrate best known visual
analytics tools for you and your team.
We are experts in tableau, Power BI and Qlik
The world is getting connected than ever. We are in times where your fridge reminds you to buy milk or you switch off your electronics remotely. Just dream and we will be there to implement.
Using our technical skills and our various experiences elsewhere. we have two major maiden prducts we offer. They include;
This is an End to End Debt Management System focused on
streamlining an organization’s debt collection processes.
The Solution is modular, thus can be integrated with other third party applications to effectively ensure the Debt Management Process is delivered.
Currently it supports an in-house Call Centre System “SmartDial” which effectively extends the features of Credit Collection not only to debt management but reaching out to Debtors in the same Database.
Besides Voice Calls, it also incorporates SMS and Email alerts which may be sent to clients prior to the calls which follow up to collect.
Please check out our SmartCollect brochure for more details.
Crafted Systems’ Bulk SMS is a proven and effective system that
will enable you communicate with your customers faster and cost
We provide a ready system for manual/semi-automated sending as well as APIs for complete system integration and full automation.
Please check out our Bulk SMS brochure for more details.
See what our happy clients have to say about us.
Gilchery Skip Trace Limited
Swipe Recoveries Limited