We are a Software Development House based in Nairobi, Kenya.

We are here to solve your most complex problems. We will take your dreams and make them a reality.

More About US

About Crafted Systems

Who we Are

We are an Information Technology Services Company specializing in Business Software Development and Analytics and Business Intelligence Consultancy operating in Kenya with a footprint in some East African Countries.

Our Uniqueness

Established in 2013, Crafted Systems has been promoted by some highly experienced Professionals dedicated to provide total Business Software solutions under one roof.

Our Catch

We develop cutting edge Web and Mobile applications that are meant to bring upon creativity and innovation that induce business efficiency.

Our Proposition

We possesses not only the most knowledgeable and experience hands to offer most user friendly customized solutions but also a team of highly motivated and professional individuals with a combined experience of over 10 years in the ICT industry.


Happy Clients


Major Products


Different Services


Full time Software Engineers

How we approach a problem

Crafted Systems follows a proven step-by-step process for solving a software development problem. Each of the six phases consists of a number of tasks and activities that can be tailored to your organization's specific requirements. It's a smart, flexible approach that's designed to make solution implementation easier for you.

The Project Plan incorporates a phased and iterative strategy as required to meet client-specific objectives. Detailed estimates for the next phase are developed along with high-level estimates for all remaining phases.

The Define Phase includes all activities that are directed at defining the architectures for the organization, business, and technology components of a System.

The Design Phase maps client business requirements to a system. The results are the basis for determining the level of configuration, customization or organizational change that will be included in the implementation plan.

The Building Phase includes all activities necessary to develop/create the solution components including: a system’s configuration, customizations, data conversion aids, and end-user training.

The Implement Phase encompasses all activities needed to prepare the production environment, convert data (automated and manual), and train collectors in the operation of a system.

The Post-Implementation Support Phase includes two major activities: System client support and release management.

Our Core Services

We will definitely give you a solution to your software/systems problem. But our core services are as follows;

Web and Mobile App Development

Our team is made up of creative minds able to turn a dream into a great piece of software. Whether you want to start an online service or need in house custom software, we are ready to walk with you until we exceed your expectations.

Mobile Payments Integrations

The rise of mobile money services especially M-Pesa is real. We will integrate your systems or your e-commerce website to enable you to accept payments from various mobile money services including MPESA, Airtel Money and Equitel. You can bet on us to full automate the whole process of mobile payments.

Debt Management Solutions

We have more than 5 (five) years’ experience in providing debt management solutions. If you have or are planning to start a debt collection/ credit management firm, then we are the right company to provide you with total debt collections solutions.

Software Re-engineering

This is a process of software development which is done to improve the maintainability of a software system.This process encompasses a combination of sub-processes such as reverse engineering, restructuring, re-documentation, forward engineering, and retargeting.
We recommend this process on legacy systems which are essential for business operations. We recommend this as a way of reducing risk and cutting down cost for developing new software.

Chatbots Development

Chat Bots are on the rise. They act as human assistants. We will integrate chatbots into your systems/business process to enable customers contact you or talk to you right from inside their favorite chat applications.
We design chatbots that interact with SMS, WhatsApp, Telegram, Slack, WeChat, Messenger e.tc

Cloud Computing

Having your operations on the cloud enables you to cut infrastructural and support costs. Engage us today so that we can give you the best advice on how you could leverage the cloud as PaaS, SaaS or IaaS for your business.

Data warehousing, Data Integrations

We are experts in developing data warehouses as well as development of data integration services so that we can link data from all your systems into a central database for easier analysis.
Let us help you uncover and discover insights hidden in your company data.

Data Analysis, Reports and Visualizations

We will deploy and integrate best known visual analytics tools for you and your team.
We are experts in tableau, Power BI and Qlik

Internet of Things(IoT)

The world is getting connected than ever. We are in times where your fridge reminds you to buy milk or you switch off your electronics remotely. Just dream and we will be there to implement.

Our Products

Using our technical skills and our various experiences elsewhere. we have two major maiden prducts we offer. They include;


SmartCollect is a Collection and Recoveries Platform that enables digitization and automation of Recoveries Departments.

A robust platform that is ideal and has been tested by several lenders with great satisfaction due to it's features and performance. Ideal for financial institutions such as banks, saccos, MFI, fintech,BNPL and external partners such auctioneers, collection agencies and law firms.

Bulk SMS

Crafted Systems’ Bulk SMS is a proven and effective system that will enable you communicate with your customers faster and cost effectively.
We provide a ready system for manual/semi-automated sending as well as APIs for complete system integration and full automation.
Please check out our Bulk SMS brochure for more details.

Client Speak

See what our happy clients have to say about us.

Say Hello

We are available to answer questions concerning the new software piece you thought about. Just let us know and we will bring ecstasy to your business.

Connect with us

+254 (0) 721 951 861
info [at] crafted.co.ke

Visit Us

2nd Floor, Astrol House (Behind Astrol Petrol Station)
Thika Road, Nairobi

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